Patient Hub

Current and prospective patients can make appointments by calling us at 1(800) 597-7977.

Families Together offers a wide variety of medical, dental, pediatric, women’s health, wellness and behavioral health services. Our Virtual Clinic also offers telehealth for certain services if that is preferred. You may find more information on medical services offered via our Services page. For more information on our Virtual Clinic options, please visit the Virtual Clinic landing page.

Families Together patients may also access Wellness Center services such as Physical Therapy, Cooking Classes and Weight Resistance Training. More information about these services can be found on our Wellness page.

While we offer a variety of services at each FTOC location, we do not currently offer all services at every clinic. For example, mammograms are only available at Garden Grove and Infectious Disease Consultations are only available at Fountain Valley. Please call ahead to find out what services are accessible within each FTOC office: 1(800) 597-7977.

Families Together accepts all types of insurance including Medi-Cal for various services and offers a sliding fee scale to those who are uninsured or underinsured. Please call 1(800) 597-7977 to speak to a Families Together representative for more information about the types of insurance we accept.

For uninsured patients, we accept cash or credit cards. However, there are many other options available for uninsured or underinsured patients, including state sponsored programs like Every Woman Counts and CHDP.

Families Together also offers a sliding fee scale discount program for patients who qualify, which is adjusted based on income. This means that the price of services will depend on what patients can afford. To qualify, patients must provide information on household size and proof of income. Further information can be found on our Sliding Fee Scale page.

In accordance with both Federal and State Guidelines, masks are now considered optional; however, they are strongly recommended.

Families Together has three offices located in Tustin, Fountain Valley and Garden Grove. You can find maps and addresses for all three locations on our Locations page.

The hours for all three offices are as follows:

Tustin:

• Monday, Wednesday, Thursday and Friday: 9 a.m. to 6 p.m.
• Tuesday: 10 a.m. to 7 p.m.
• Saturday: 9 a.m. to 5 p.m.

Tustin Wellness Center

• Monday – Friday: 9 a.m. to 6 p.m.

Garden Grove:

• Monday – Friday: 9 a.m. – 6 p.m.
• Saturday:  9 a.m. to 2 p.m.

Fountain Valley:

• Monday – Friday: 9 a.m. to 6 p.m.

As a new patient, you will need to bring a photo ID and your insurance card if you have them. If you are interested in using our sliding fee scale, please bring a recent pay stub or proof of income.

As a returning patient, all you would need to bring with you is a photo ID and your insurance cards if you have them.

Yes! Families Together provides transportation to and from appointments for anyone who needs it. Simply let an FTOC representative know when you make your appointment, and they can help set up your transportation.

The Wellness Center offers a wide variety of services such as Weight Resistance Training, Acupuncture, Physical Therapy and Nutrition consultations. These services are available to Families Together patients only.

To qualify, Families Together must be your Primary Care Physician (PCP) and you must be a patient that uses our Medical services. A Families Together provider can then refer you to any of our Wellness services. For more information, please call 1(800) 597-7977 ext. 507 or request an appointment via our appointment request page.

The Virtual Clinic can be accessed on any device with an internet connection. The Families Together Virtual Clinic telehealth service is only accessible to FTOC patients at this time. A list of services offered via the Virtual Clinic can be found on our Telehealth page.

To schedule an appointment, patients may call (714) 715-3854. After you have made an appointment, you will receive a confirmation text or email with a link to your appointment. More information on how to use the Virtual Clinic can be found on the Families Together blog post How To Use the Virtual Clinic.

If you wish to make Families Together your PCP you will need to call your insurance to make the request. Families Together is happy to assist you with this process. Please call 1(800) 597-7977 to speak to a Families Together representative. 

You can reach our transportation coordinator directly during business hours at 657-660-4031.