1 (800) 597-7977 After hours: 1 (714) 665 9890
On this page, you’ll find answers to some of the most frequently asked questions about Families Together, our services, and how you can get involved. Everything from our hours and locations to methods of payment can be found below. If you don’t find the information you’re looking for here, please don’t hesitate to reach out to us. We’re here to help!
You can reach Families Together by calling us at 1(800) 597-7977 or by reaching out to us on one of our social media pages:
To schedule an appointment, call us at 1 (800) 597-7977. New and existing patients are welcome!
Families Together offers a wide variety of medical, dental, pediatric, women’s health, wellness and behavioral health services. Our Virtual Clinic also offers telehealth for certain services if that is preferred. You may find more information on medical services offered via our Services page. For more information on our Virtual Clinic options, please visit the Virtual Clinic landing page.
Families Together patients may also access Wellness Center services such as Physical Therapy, Cooking Classes, Acupuncture, and Weight Resistance Training. More information about these services can be found on our Wellness page.
While we offer a variety of services at each FTOC location, we do not currently offer all services at every clinic. For example, mammograms are only available at Magnolia Imaging by FTOC in Westminster and Infectious Disease Consultations are only available at Fountain Valley. Please call ahead to find out what services are accessible within each FTOC office: 1(800) 597-7977.
Families Together accepts all types of insurance including Medi-Cal for various services and offers a sliding fee scale to those who are uninsured or underinsured. Please call 1(800) 597-7977 to speak to a Families Together representative for more information about the types of insurance we accept.
For uninsured patients, we accept cash or credit cards. However, there are many other options available for uninsured or underinsured patients, including state sponsored programs like Every Woman Counts and CHDP.
Families Together also offers a sliding fee scale discount program for patients who qualify, which is adjusted based on income. This means that the price of services will depend on what patients can afford. To qualify, patients must provide information on household size and proof of income. Further information can be found on our Sliding Fee Scale page.
Families Together has multiple locations to serve you, including medical offices in Tustin, Fountain Valley, and Garden Grove, a Wellness Center in Tustin, and an Imaging Center in Westminster. Visit our Locations page t>o view addresses and maps for each site.
The hours for all our offices are as follows:
Tustin Clinic
Garden Grove Clinic
Fountain Valley Clinic
Magnolia Imaging by FTOC (Westminster)
As a new patient, you will need to bring a photo ID and your insurance card if you have them. If you are interested in using our sliding fee scale, please bring a recent pay stub or proof of income.
As a returning patient, all you would need to bring with you is a photo ID and your insurance cards if you have them.
Yes! Families Together provides transportation to and from appointments for anyone who needs it. Simply let an FTOC representative know when you make your appointment, and they can help set up your transportation.
The Wellness Center offers a wide variety of services such as Weight Resistance Training, Acupuncture, Physical Therapy and Nutrition consultations. These services are available to Families Together patients only.
To qualify, Families Together must be your Primary Care Physician (PCP) and you must be a patient that uses our Medical services. A Families Together provider can then refer you to any of our Wellness services. For more information, please call 1(800) 597-7977.
The Virtual Clinic can be accessed on any device with an internet connection. The Families Together Virtual Clinic telehealth service is only accessible to FTOC patients at this time. A list of services offered via the Virtual Clinic can be found on our Telehealth page.
To schedule an appointment, patients may call (714) 715-3854. After you have made an appointment, you will receive a confirmation text or email with a link to your appointment.
If you wish to make Families Together your PCP you will need to call your insurance to make the request. Families Together is happy to assist you with this process. Please call 1(800) 597-7977 to speak to a Families Together representative.
You can reach our transportation coordinator directly during business hours at 657-660-4031.
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