Medi-Cal Enrollment & Renewal Assistance

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What is Medi-Cal?

Medi-Cal is a federal and state tax-supported health care program that provides no-cost or low-cost medical services to Californians with limited income and resources. This coverage includes children and adults regardless of sex, race, religion, color, national origin, sexual orientation, marital status, age, disability, or veteran status. The Department of Health Care Services (DHCS) oversees this program.

What does Medi-Cal Cover?

Full scope Medi-Cal provides medical, dental, mental health, family planning, and vision care. It can also cover treatment for alcohol and drug use, medicine that your doctor orders, and more.

Who Qualifies for Full-Scope Medi-Cal?

  • All people who meet the income threshold (138% of federal poverty guidelines)
  • Those between 0 – 26 and 50-64 years old regardless of immigration status
  • Those in a skilled nursing or intermediate care home
  • Individuals who have refugee status
  • Pregnant individuals and their babies up to 1 year after birth under the Medi-Cal Access Program

Income requirements can be found here. Learn more about the May 2022 Medi-Cal expansion in our blog post.

Do I Need to Renew My Coverage?

Yes. All Medi-Cal coverage must be renewed on a yearly basis. Now that the Public Health Emergency has ended, if you are insured through Medi-Cal, it is important for you to make a conscious effort to renew your coverage, as it may no longer be auto-renewed. It is crucial to have your address and contact information up to date with the County so that you can be contacted regarding your coverage. Therefore, it is important for you to confirm that your contact information is accurate and current, enabling the County to reach out to you for any necessary updates or notifications regarding your coverage. By keeping your information up to date, you can ensure seamless communication and prevent any disruptions in your Medi-Cal coverage.

If you receive a packet or letter in the mail notifying you to renew your Medi-Cal coverage, you must renew your Medi-Cal coverage within 30 days to remain insured. You may also check your insurance card to verify what date you are covered until. It’s important to note that recipients will get their packets two months before their coverage expires. Once your application is submitted, the county has 45 days to respond to your application.

Some Medi-Cal recipients are auto-renewed for coverage on a yearly basis. You will know if your coverage has been renewed automatically if you receive a new insurance card in the mail.

Families Together can help all FTOC patients who are insured through Medi-Cal renew their coverage. Please call 1(800) 597-7977 ext. 414 to make a Medi-Cal renewal appointment with one of our Case Managers. Our team can also assist non-patients who are looking to change their Primary Care Provider to Families Together of Orange County. 

How Do I Apply or Renew My Coverage?

Families Together of Orange County provides Medi-Cal enrollment assistance and education to anyone who qualifies. All applicants will be guided through the application process by one of our Case Managers completely free of charge.

Families Together can help make sure that the application and renewal process is easy for you and your family with personalized help from our specialists. Depending on the situation, some applicants may even start receiving coverage on the same day. To schedule an appointment with one of our Case Managers, please call 1(800) 597-7977 ext. 414 or email

What Documents Do I Need?

  • Some form of picture identification
  • If employed: proof of income (Ex: Pay stubs, W-2, 1099, SSI/SSDI award letters, etc.)
  • If unemployed: unemployment award letter
  • Proof of address (water, electricity, gas, telephone or internet bill)

To learn more about how Families Together can help you with your Medi-Cal application or renewal please call 1(800) 597-7977 ext. 414 or email

We’re here to help. Call us to book an appointment today. Free transportation available. 

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