Emergency Rental Assistance

Families Together of Orange County is now processing re-certifications of previously assisted families under the City of Santa Ana CARES for Tenants Program Phase 2.

What is Phase 2 of the CARES for Tenants program?

Santa Ana residents who were previously assisted with Emergency Rental Assistance through the CARES for Tenants program may now be recertified to pay off any remaining rental arrears they may have and receive a one-time prospective rental assistance payment for up to 3 months to maintain their housing stability.

Applicants who are assigned to Families Together will also receive access to our various medical, dental, vision, behavioral health and wellness services.

Those who wish to apply must meet the following requirements:

  • Must have been previously assisted with the Santa Ana CARES for Tenants program
  • You must be a resident of the City of Santa Ana with a current lease or sublease agreement with a valid Santa Ana address
  • Show proof of your inability to pay rent due to COVID-19 (Declaration of COVID-19 Hardship)
  • You must be able to prove that you lost income or have increased expenses due to COVID-19
  • Must be at risk of homelessness
  • Qualify as a low-income household, meaning your annual income is no greater than 80% of the area median income based on family size
Family SizeMaximum Family Income (80% AMI)Family SizeMaximum Family Income  (80% AMI)

Families Together is now processing re-certifications of previously assisted families. 

Please call (714) 665-9890 ext.428 or email us at ERA@ftoc.us to make an appointment.

What do I bring to my appointment?

  • Picture I.D for all adults in the household and on the lease or sublease
  • Declaration of COVID- impact notice/Letter to landlord
  • Current lease or sublease agreement (all pages)
  • Proof of income for all adults in the household and on the lease or sublease
  • Landlord contact information (phone number and email)

I qualify, what’s next?

Applicants will be contacted by one of our ERA support specialists. Assistance will be provided in the order of applicants who received the least amount of assistance when their original application was processed.  Applicants will be required to complete several forms in order to confirm that they are still eligible for assistance based on their COVID-19 impact, income eligibility, at risk of homelessness, and confirmation from their landlord.

We’re here to help. Call us to book an appointment today. Free transportation available. 

+1 (800) 597-7977